Skip to main content
Participating Frequently
March 18, 2013
Question

Slow flash issue STILL OCCURRING. Can I please get a response?

  • March 18, 2013
  • 1 reply
  • 1678 views

If you guys don't mind, can you please vote for the following issue below, so it can get more attention for the support team?

https://bugbase.adobe.com/index.cfm?event=bug&id=3155813

I've been experiencing this issue for almost 2 years now and so far, I've tried the latest Flash 11.3 beta build, but that did not solve the problem.

Ever since I've upgraded to the latest flash player(11.2), for some reason, when I view certain flash videos online, the video moves really slow. The audio is fine, but the video frames doesn't seem to move normal and not sync correctly with the audio. This happens on both Fire Fox and Chrome while using

Windows XP SP 3 Home Edition

Steps I've tried:

1. Reinstalling Fire Fox/Chrome

2. Reinstalling Adobe Flash Player(Yes, I even followed the tutorials from this site)

3. Reinstalling Shockwave Player

4. Enabling/Disabling Hardware Acceleration on both Fire Fox/Chrome and the video settings.

5. Increasing the webstorage for certain websites.

6. Obtaining the latest drivers from my manufacture.

None of those steps helped. This is most likely an issue on the new Flash Player version

When I've ran a previous version, I never had this problem.

The best thing I can do right now is wait for some more info from the bug report I submitted a long time ago.

So I ask, how or when this can be fixed? I don't wish to downgrade to older flash versions, as it's too risky and there are some flash content I can't use.

    This topic has been closed for replies.

    1 reply

    pwillener
    Legend
    March 18, 2013

    Maybe you should try a newer Flash Player version; the latest release version is 11.6.602.180, the latest beta is 11.7.

    Participating Frequently
    March 18, 2013

    I have the latest version and always stay updated with flash. This is what I meant when I said "still occurring" and "experiencing this issue for almost 2 years."

    pwillener
    Legend
    March 19, 2013

    You wrote that you use "the latest flash player(11.2)" and "the latest Flash 11.3 beta build" - did I misunderstand something?  What is the version you have installed now?