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December 30, 2015
Question

So many problems with the new update (.267)

  • December 30, 2015
  • 5 replies
  • 819 views

Ever since the latest flash update (.267 - made on Dec 28th 2015),  our download application cannot load properly.

After loading, the app window (in IE frame) shows a white screen (image below).

When downgrading to an earlier version (20.0.0.228) it works fine.

Many of my colleagues who manage similar apps using Flash are experiencing the white screen problem and our clients are furious


Why is that?

How can it be fixed without asking all our clients to downgrade their Flash versions?

Please help ASAP.

    This topic has been closed for replies.

    5 replies

    _maria_
    Legend
    January 2, 2016

    Hi,

    Version 20.0.0.270 has been released for Windows XP to Windows 7 users. We're still working with Microsoft on the Windows 8 and above update.  Please see Flash Player 20.0.0.267 - ActiveX Embedding Issue for updates on this issue as updates will be posted to this thread.

    --

    Maria

    Participating Frequently
    December 30, 2015

    Hi,

    We are looking into this bug. Will update you soon.

    Thanks

    sridharkalla
    Participating Frequently
    December 31, 2015

    Hi,

    Can you please update the status on this issue? When can we expect the adobe will release the fix for this issue?

    chris.campbell
    Legend
    December 31, 2015

    Please see my update to this problem on this thread: Flash Player 20.0.0.267 - ActiveX Embedding Issue

    I've just posted a test build that we believe fixes this embedding issue (link in the thread).  Additional updates will be added to the post as we make progress with our investigation and I encourage those impacted to please leave their comments on the thread or bug reports.