Software can't identify flash player

Question

Hey,I am using windows 7 pro.I have no problems with flash player while using chrome, in fact I have checked many times and the latest version of flash player is installed and running. but the problem I'm facing is with a software that I have installed that needs flash player to run but fails to recognize that this computer has it. despite my chrome browser saying I have Flash 24.0 and it is enabled. the software is an examination software by the British council, and when I open it I get the following messagesIs there another version of flash player that I need to download ?

_maria_ · Accepted Answer

Hi nadeemh56950177​,Is this the link to the software you are attempting to use: System requirements | IELTS practice and preparation from the British Council: Road to IELTS ?Is this web-based app or software you install?Have you tried using one of the other browser combinations listed on the system requirements?Google embeds Flash Player in Chrome, it's possible the application is not detected the embedded version. You can try installing Flash Player PPAPI by doing the following:Launch your browser and navigate to https://helpx.adobe.com/flashplayer/otherversionsIn step 1 select Windows 7/Vista/XPIn step 2 select FP 24 for Opera and Chromium - PPAPINote the optional third-party offers on the pageClick the Download Now buttonLocate the downloaded installer file and double-click it to launch the installerFollow on-screen prompts to install Flash Player--Maria

Satinder S Bains · Answer

Following link might be helpful.Adobe Flash isn't working - Chrome Help Thanks

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