Software for Distribution

Forum|Forum|8 years ago
February 15, 2018
2 replies
193 views

Hello Support, I sent a request this morning for a license of Adobe Flash player which I need for the enterprise. I have about 300 machines which I need to deploy byt end of day tomorrow due to security compliance. How can I expedite my request for Adobe Flash player. If you could help I appreciate it.

Thanks

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N

nelsons47492912Author

Participant

i contacted adobe support and i was told to do it here in the forums.

_maria_

Legend

i contacted adobe support and i was told to do it here in the forums.

That is correct, because Adobe (as many other companies) doesn't provide support for free products, unless a support contract is in place. However, these are still peer forums. While staff does participate, they aren't 'support' forums.

_maria_

Legend

Hello Support

Slight correction - this isn't support. This is user-to-user/peer forums where staff participate when they can.

The vast majority of Flash Player distribution license requests are approved almost immediately, but can take up to 2-3 business days. The email comes from noreply@adobe.com and contains an encrypted PDF file. Unfortunately, many spam filters, perimeter email scanners, and the link are known to block the email. Please check if your spam filters, or any other email scanning/filtering implementation has blocked the email. If it's not in your spam folders, private message me the Adobe ID/email address used to request the distribution license and I'll follow-up with the licensing team. To send a private message, click on my user_name link and then on the 'Message' button link. For reference, include a link to this discussion topic. As these are public user forums, DO NOT post the email address here.

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