some issues with Adobe Flash and recording a video

Hello Friends Any body here who help me to record video

I I am just today not able to fully connect to record a video within Canvas, like on a discussion board.  It worked fine yesterday but today it just states connecting for over 6 minutes.  I reloaded adobe flash, or a [self-promotion link removed, per forum policy] but no change.  I changed browsers from Google chrome, to Firefox, to Opera, no change.

Canvas tech support, stated it was not an issue since they were able to do this fine on their end.

Any thoughts!  I am frustrated!