Some videos stream on my computer and some do not instead I get a black screen

I am having trouble viewing some videos on news sites - the screen goes black and the video does not play

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Adobe Employee

Hi

To assist you better please provide the following information :

OS, including version
Browser, including version
Installed version of Flash Player
- Go to http://www.adobe.com/software/flash/about/ - the version will be displayed.
Exact URL with which you are facing the issue
Screenshot if you are getting any error message

Thanks,

Amrit

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