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Participant
May 13, 2006
Question

Someone pleaseeee help me!!!

  • May 13, 2006
  • 1 reply
  • 233 views
I know very little about computers and I am really hoping that someone can help me!

I just recently started experiencing problems on my computer that someone said was probably related to Macromedia Flash. I was advised to remove the program from my computer and reinstall it. Well, the first part worked. I removed Flash from my computer. However, now when I try to download it back on to my computer it doesn't appear to be working! It keeps going through the download process and it will say "successfully installed" however I don't see it listed under programs. And when I go to certain websites that require flash player, it says that I need to download it. So, I try again and again and still nothing!!! I don't know how to fix this problem. I guess I should have never deleted it to begin with! If someone can PLEASE help me, I would greatly appreciate it. I just found this forum today and I hope to receive some help, so thank you in advance. Also, if it would be easier to email me, please feel free at staceymor@adelphia.net THANK YOU!!!
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    1 reply

    Inspiring
    May 18, 2006
    VAUSER wrote:
    > I know very little about computers and I am really hoping that someone can help
    > me!
    >
    > I just recently started experiencing problems on my computer that someone said
    > was probably related to Macromedia Flash. I was advised to remove the program
    > from my computer and reinstall it. Well, the first part worked. I removed
    > Flash from my computer. However, now when I try to download it back on to my
    > computer it doesn't appear to be working! It keeps going through the download
    > problem and it will say "successfully installed" however I don't see it listed
    > under programs. And when I go to certain websites that require flash player,
    > it says that I need to download it. So, I try again and again and still
    > nothing!!! I don't know how to fix this problem. I guess I should have never
    > deleted it to begin with! If someone can PLEASE help me, I would greatly
    > appreciate it. I just found this forum today and I hope to receive some help,
    > so thank you in advance. Also, if it would be easier to email me, please feel
    > free at staceymor@adelphia.net THANK YOU!!!

    We've made some revisions in the Flash Player uninstaller which should
    help eliminate some pain for IE Windows users having Flash Player issues.

    HOWEVER... I cannot yet say that this will solve 100% of the issues.

    But if you close ALL apps, run THIS uninstaller, then reinstall from
    http://www.adobe.com/go/getflashplayer then I think many people will
    have a working Flash Player in IE Windows again.

    The updated uninstaller works around a Microsoft permissions issue
    involving DENY permissions not being removed from certain registry keys.
    Essentially the same thing Jean-Marc's existing vb script repairs.

    Delete any existing Flash Player uninstallers you may have downloaded
    and get the updated uninstaller from:
    "How to uninstall the Adobe Flash Player plug-in and ActiveX control"
    http://www.adobe.com/go/tn_14157

    If this uninstall fails for you then please open a support case via
    http://www.adobe.com/support/flashplayer.

    Bentley Wolfe
    Senior Support Engineer, Flash/Flash Player
    Adobe