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corttPAS
Participant
July 6, 2017
Answered

Sound problems with Update 2017-06 & Windows 10

  • July 6, 2017
  • 1 reply
  • 467 views

Anyone else having this issue?  Last night my computer installed updates,  several windows updates and the Flash Player update.  This morning the sound would not work on my computer & windows would hang when I tried to open the sound troubleshoot feature.  After re-starting I looked at the list of updates that were installed & guessed (correctly) that the Flash Player Update (2017-06) must be causing the problem.  I uninstalled the update, leaving all the windows security updates intact & my sound started working again.  Problem solved, right?  Wrong!  about 20 minutes later my computer became very sluggish - Adobe Flash Player Update 2017-06 was re-installing, and my sound quit working again.  I have done this 4 times today & it just keeps happening.

    This topic has been closed for replies.
    Correct answer corttPAS

    Any sounds/all sounds.

    I actually think it is a windows issue - I noticed this evening that many things just don't seem to be wor very well on my computer.  I'm doing a system restore now. Hopefully that will solve this issue & the others.

    Thanks

    1 reply

    divya010193
    Adobe Employee
    divya010193
    Adobe Employee
    July 6, 2017

    Hi,

    "the sound would not work on my computer", which sound are you referring to? Is it the sound related to flash content.?

    Thanks!

    C
    corttPASAuthorCorrect answer
    Participant
    July 6, 2017

    Any sounds/all sounds.

    I actually think it is a windows issue - I noticed this evening that many things just don't seem to be wor very well on my computer.  I'm doing a system restore now. Hopefully that will solve this issue & the others.

    Thanks

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