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H
headthork
Participant
October 26, 2011
Question

Still cannot install Flash Player 11 on iMac! Help help

  • October 26, 2011
  • 1 reply
  • 3172 views

-iMAC osx 64 bit

-Safari 5.1.1

-Google (Chrome and regular)

-Flash player 11 will not install

Suddenly started having video playback problems--"PLUG-IN FAILURE" error messages...yesterday

-Netflix was fine until today,  when suddenly I needed to reinstall 'Silverlight'

       After I install it, receive 'successful installation' message, but Netflix still fails

-No Youtube  - get error message:

      "You need to upgrade your Adobe Flash Player to watch this video.

           Download it from Adobe."

-most website videos disabled

-multiple attempts to install Flash Player directly from Adobe, other discussion recommedations have failed!

HELP HELP HELP

This topic has been closed for replies.

1 reply

libflashplayer_so
libflashplayer_so
Inspiring
October 31, 2011

lets clear things up a bit.  there's a few things in here that need clarification...

Google Chrome:

chrome ships with it's own embedded player.  there is no installation required for flash player 11 to be installed.  assuming you did not disable the embedded plugin, what version is reported when you navigate Chrome to: http://www.adobe.com/software/flash/about/

do you receive an error (if yes, please specify).  also, a screenshot would help.

Safari/Firefox:

safari and firefox uses the same binary.  what other recommendation steps did you attempt?  we suggest you do an uninstall then download the installers directly from this FAQ:

http://forums.adobe.com/message/3952360

does the installation fail?  if yes, what error if any did you receive?

did the installation succeed? if yes, what version is reported when you navigate safari/firefox to: http://www.adobe.com/software/flash/about/

do you receive an error (if yes, please specify).  also, a screenshot would help.

H
headthorkAuthor
Participant
November 1, 2011

I attached 2 screen shots from 1) check for Flash Player installation

(error message at top of page)

Google Chrome:

chrome ships with it's own embedded player. there is no installation

required for flash player 11 to be installed. assuming you did not disable

the embedded plugin, what version is reported when you navigate Chrome to:

http://www.adobe.com/software/flash/about/

>

do you receive an error (if yes, please specify). also, a screenshot

would help.

>

Safari/Firefox:

safari and firefox uses the same binary. what other recommendation steps

did you attempt? we suggest you do an uninstall then download the

installers directly from this FAQ:

http://forums.adobe.com/message/3952360<http://forums.adobe.com/message/3952360#3952360>

>

does the installation fail? if yes, what error if any did you receive?

did the installation succeed? if yes, what version is reported when you

navigate safari/firefox to: http://www.adobe.com/software/flash/about/

>

do you receive an error (if yes, please specify). also, a screenshot

would help.

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