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September 26, 2020
Answered

streaming video problem

  • September 26, 2020
  • 3 replies
  • 531 views

I have a new problem that just appeared.  Specs:  MAC OS, Adobe Flash Player, Firefox browser, all up-to-date. Sudddenly, when using sites that have streaming video the stream presentation is extremely zoomed-in.  This problem only manifests when using Firefox, Chrome is ok.  I saw suggestions to deactivate hardware acceleration but when I right click on the image I cannot uncheck the "enable hardware acceleration" box because of the zoom issue.  I'm not even sure if this is the right fix for the problem.  This is something new for me and I've been fighting it all day.  Appreciate any help that can be offered.

    This topic has been closed for replies.
    Correct answer _maria_

    This is a bug in Firefox 81.   See https://bugzilla.mozilla.org/show_bug.cgi?id=1667267

    3 replies

    _maria_
    Community Manager
    _maria_Community ManagerCorrect answer
    Community Manager
    September 28, 2020

    This is a bug in Firefox 81.   See https://bugzilla.mozilla.org/show_bug.cgi?id=1667267

    September 27, 2020

    I'm having the exact same problem playing games that use flash player. It started when I ran the latest OS update, so I don't know if it's an Adobe issue, an Apple issue, a Firefox issue, or just the combination. In any case, I wanted you to know you're not alone. I just don't know how to fix it.

    Legend
    September 26, 2020

    It's unlikely Flash Player is involved in playing your video today. A few years ago it was used for Youtube and Facebook, but they gave it up.  If it IS Flash Player you have a problem as it will close down in 3 months - or sooner (for many Mac users it closed down this week).