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S
skysurfer158
Participant
January 7, 2016
Question

Suddenly videos won't play in full screen. How to solve this please.

  • January 7, 2016
  • 3 replies
  • 810 views

When I click into full screen I get a white screen. It said my Flash was out of date but when I tried updating it said I didn't need to because it was already incorporated. It is FP 20-0-0.267  I have tried right clicking on the video and disabling acceleration or some such thing but that hasn't solved the problem. Please help

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    3 replies

    _maria_
    _maria_
    Legend
    January 8, 2016

    Hi,

    What browser and OS version is this on?

    --

    Maria

    S
    skysurfer158Author
    Participant
    January 8, 2016

    Internet Explorer 8.1 - I'm unsure what OS means.

    _maria_
    _maria_
    Legend
    January 8, 2016

    Hi,


    Sorry, OS - Operating system.

    If this started happening when you upgraded to Flash Player to 20.0.267 it may be related to a known issue that has been fixed on all Windows versions except Windows 8.1 (which you have).  Please review Flash Player 20.0.0.267 - ActiveX Embedding Issue If it's the same issue, Microsoft will be issuing an update next Tuesday.  If it's not the same issue, please provide a link to the site that reproduces the behaviour.

    Since Microsoft embeds Flash Player for IE in Windows 8 and above (and Edge browser in Windows 10) all Flash Player updates for IE, and Edge, are released by Microsoft, not Adobe.

    Thank you.

    --

    Maria

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