Skip to main content
A
Anonymous
September 4, 2009
Question

[TECHNOTE ANNOUNCE] Error installing Flash Player "The download did not pass the integrity check (16236.304.443)

  • September 4, 2009
  • 1 reply
  • 2174 views

All,

I've published a new technote for folks who are having trouble with the Adobe Download Manager and Flash Player.

Error installing Flash Player "The download did not pass the integrity check (16236.304.443)

http://kb2.adobe.com/cps/512/cpsid_51258.html

Essentially this technote links to the Windows troubleshooting technote here:

http://www.adobe.com/go/tn_19166

However, before today the Windows troubleshooting technote only had an EXE install for the ActiveX version of Flash Player 10.  I have now added a link to download the EXE version of the Flash Player Plugin installer as well.

Please point other users with integrity check errors to the first technote.

    This topic has been closed for replies.

    1 reply

    A
    Anonymous
    September 7, 2009

    Thank you for the update & Tech Note Announcement. I do have a couple of questions, if you could please respond.

    After uninstalling and ready to download; reading from the link you provided on 9/4/09, Should we follow the normal download instructions

    per #2. "Flash  Player download Center" and if a successful installation is not accomplished, THEN, go to "download and unzip install_Flash_Player_10_Plugin (all other windows browsers) ? Or should the latter step be done in lieu of #2 mentioned. I am assuming the download from F.P. D.L. Center would be done first and then troubleshoot by running the EXE. version of the F.P. Plugin installer.

    Experience has taught me not to assume much, and if you don't know, ask!

    Thanks for your hard work, but you have to admit, for the technically deprived, it is frustrating and confusing.

    A
    Anonymous
    September 8, 2009

    Ideall ALL users would get the Flash Player from the Flash Player Download Center.  This makes product managers happy becuase it means that all user downloads contribute to their download and penetration stats.

    However, if you're having trouble, Technote 19166 is there as an option.

    So officially, download center first.

    Unofficially, it doesn't really matter.

    A
    Anonymous
    September 9, 2009

    Thanks BWolfe, for your help. That answers my question!!

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices