The Adobe Flash Plugin has crashed

Forum|Forum|14 years ago
October 27, 2011
4 replies
3318 views

Firefox, Crome, IE and Safari keep crashing when i load youtube or other sides that use the flashplayer.

I already reinstalled my Windows (XP Home Edition) and have still this crashes.

Deinstalling & reinstalling flash didnt help too.

Shockwave - Version: 11.6.1.629

Flash - Version: 11.0.1.152

AIR - Version: 3.0.0.4080

And if i try to start the game League of Legends i get the following Error : "Adobe AIR Debug Launcher hat ein Problem festgestellt und muss beendet werden." ( in english its something like :

Adobe AIR Debug Launcher has encountered a problem and needs to close.)

Is there any info when you guys can fix this ?

many people are not able to use flashbased sides anymore and are not able to conect to Games than need the AIR tool.

*sorry for my bad english, but i hope you understand what i want to tell you*

This topic has been closed for replies.

S

SonnovaAuthor

Participant

Installed the 11.2 Beta for FP and AIR ... still the same

pwillener

Legend

Sorry, I haven't seen your earlier question (regarding uninstalling).

Usually it is best to uninstall the current version before installing a beta. However, can you check in C:\Windows\system32\Macromed\Flash if the previous version was uninstalled?

Regarding Flash Player still crashing, can you follow the instructions in http://kb2.adobe.com/cps/839/cpsid_83975.html and report the crash with all required information?

S

SonnovaAuthor

Participant

Its both.

I disabed the Hardware Acceleration and the FP still keeps crashing.

Do i have to uninstall the "old" FP/AIR or is it ok to just update them ?

pwillener

Legend

Before installing the Flash Player beta, can you try if disabling Hardware Acceleration fixes the FP crashes?

pwillener

Legend

Not quite sure if your problem is with Flash Player, or Adobe AIR, or both?