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Navneet87
Participant
March 9, 2013
Question

The flash player doesn’t work on my IE9

  • March 9, 2013
  • 1 reply
  • 1239 views

I have a windows 7 - 64 bit operating system. The flash player doesn’t work on my IE9 and it does work on Google Chrome. I have tried uninstalling the flash player and re installing the player. The download file doesn’t download when I try downloading through IE9and the file fails to initialize when I download the flash player for IE9 through google chrome. My antivirus software McAfee is not working because of the flash player and other softwares like yahoo messenger . Please help.

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1 reply

pwillener
pwillener
Legend
March 10, 2013

Download and run the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_header

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Navneet87Author
Participant
March 11, 2013

I have downloaded the offline installer also..but the problem exists. I have gone to all the trouble shooting help and tried everything. but its not worling.. dont know what to do to solve it.

chris.campbell
chris.campbell
Legend
March 11, 2013

Assuming you've checked to make sure that Shockwave Flash is enabled in IE's addons manager and you do not have ActiveX filtering enabled, Could you check to see if you have the following Windows update installed?

KB2670838 – Platform Update for Windows 7 x64

If so, please uninstall it and try Flash Player out again.

Thanks,

Chris

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