Participant

Question

The installer hangs up or loops, what now?

Forum|Forum|11 years ago
March 27, 2015
1 reply
594 views

Flash player says it is ready to down load a new version. I clicked on download. The installer hangs up or loops, never asking to save or run. There is now no version of Flash player on the machine. Am running Windows 7, internet explorer, 64 bit Acer laptop. Don

Download install

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Inspiring

Try this:

1. Restart your computer to stop any Adobe process that is running.

2. Click on the following Adobe link. Go to the bottom where it says, "Still having problems?". Click on the link that is for Internet Explorer.

Installation problems | Flash Player | Windows

If this works you might want to save the link as a Favorite.

dons25241176Author

Participant

Andy, I have tried that several times. Did everything except mess with the registry. No success. Sorry. But thanks for the try.

Don

Inspiring

Don,

This is the only other info I have: Common problems

You might want to try searching the forum using something like "Windows 7 flash player hangs".

If you cannot find a solution on the above link, post back to this forum during the week when the Adobe staff people are here.

Good luck,

Andy