Skip to main content
Participant
February 17, 2016
Question

The test button says Flash Player is disabled (and it is), even though my computer says it's on. Is there something else I need to do to enable? I'm running Windows 10.

  • February 17, 2016
  • 1 reply
  • 585 views

The test button says Flash Player is disabled (and it is), even though my computer says it's on.  Is there something else I need to do to enable?  I'm running Windows 10.

This topic has been closed for replies.

1 reply

jeromiec83223024
Inspiring
February 17, 2016

No, IE and Edge have been a moving target in some regards, and we keep having to fix that page to properly recognize Flash on Win10.  I have a request in to get it fixed.

If you're running into problems with Flash not working in IE and Edge on some content, the following advice should help get you going:

First, confirm that ActiveX Filtering is configured to allow Flash content:

https://forums.adobe.com/thread/867968

Internet Explorer 11 and Edge introduce a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.

You can try to work around these issues by using Compatibility View:

http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

If that is too inconvenient, using Google Chrome may be a preferable alternative.

jeromiec83223024
Inspiring
February 18, 2016

Actually, our testing indicates that it works as expected with current builds of Flash and Edge. 

Have you run Windows Update recently?  Make sure that you have all the latest patches applied. 

Please let me know if that fixes it for you.  If not, I'd like to collect some more information to help track this down.