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JaroslavM
Participant
March 17, 2017
Question

thesettlersonline.com cannot click on login / play button

  • March 17, 2017
  • 0 replies
  • 374 views

Hello everybody,

I have interesting problem.

I cannot click on LOGIN (blue) button. I contacted IBM and settlers support allready. They both recomended me to contact ADOBE.

The Settlers Online - Free online browser-based strategy game | Homepage

What I did to solve problem

  1. Windows updates
  2. Graphic drivers update
  3. I did test: Flash Player Help
  4. I did all these steps: Troubleshoot Flash Player games, video, or audio| Windows

Nothing works. Other browser does not works too (IE, FIREFOX). I already met this on one old computer (DELL VOSTRO 3550).

​YOUR SYSTEM INFORMATION

I am using external monitor (HDMI)

Your Flash Version 25.0.0.127

Your browser name Google Chrome (PPAPI)

ItemValue
OS NameMicrosoft Windows 10 Home
Version10.0.14393 Build 14393
System ManufacturerLENOVO
System Model80SV
System Typex64-based PC
System SKULENOVO_MT_80SV_BU_idea_FM_Lenovo ideapad 510-15IKB
ProcessorIntel(R) Core(TM) i7-7500U CPU @ 2.70GHz, 2901 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/DateLENOVO 3JCN24WW, 12/29/2016
SMBIOS Version3.0
Embedded Controller Version1.24
BIOS ModeUEFI
BaseBoard ManufacturerLENOVO
Installed Physical Memory (RAM)8.00 GB
Hyper-V - VM Monitor Mode ExtensionsYes
Hyper-V - Second Level Address Translation ExtensionsYes
Hyper-V - Virtualization Enabled in FirmwareNo
Hyper-V - Data Execution ProtectionYes

[Display]

ItemValue
NameIntel(R) HD Graphics 620
PNP Device IDPCI\VEN_8086&DEV_5916&SUBSYS_39F117AA&REV_02\3&11583659&1&10
Adapter TypeIntel(R) HD Graphics Family, Intel Corporation compatible
Adapter DescriptionIntel(R) HD Graphics 620

NameNVIDIA GeForce 940MX
PNP Device IDPCI\VEN_10DE&DEV_134D&SUBSYS_39F117AA&REV_A2\4&8417780&0&00E8
Adapter TypeGeForce 940MX, NVIDIA compatible
Adapter DescriptionNVIDIA GeForce 940MX

Thank you for help.

Regards Jaroslav

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