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March 7, 2010
Question

This download installed ok(http://fpdownload.adobe.com) no flash video, though.

  • March 7, 2010
  • 2 replies
  • 2959 views

Hello everyone, When I try to download the Flash player I get the error message listed above.    I turned off the firewall and virus modes on my TrendMicro protection program, when downloading the player.     I already have Java 6, update 18 in the system.   I restarted the computer.  I also adjusted the configurations for Javascript and ActiveX under the "Tools" menu for the Security and Advanced tabs of Internet options.  I have Windows XP, service pack 3, with Internet Explorer 8.  

Also, I tested the recent, most updated program, Java and I still can not see an applet.    I have spent 7 or more hours on this.  I thought initially this process was going to be straight forward.     I desperately need this Flash player so I can learn math at the streaming video site called,  Mathtutordvd.com       Oh! gosh maybe someone here can help me help myself by giving me more troubleshooting steps.  I did follow Adobe's troubleshooting steps, but I still get the same, above error box with,  MSXML2.XSL Template 3.0 (Original exception: undefined)

  I hope I will eventually be able to watch the streaming site, once this Flash Player is loaded.   I really do not understand what is going on here.  Thanks for your help.

Information:   Windows\System32\Macromed\Flash

These items are in the Flash folder:

                                                Flash10e.ocx    version 10.0.45.2

                                                Install text document

                                                Uninstall_activeX  10.0.45.2

                                                FlashUtil10e  Adobe Flash Player Helper  10.0.45.2

                                                Should not FlashUtil10e be listed as FlashUtil10e.exe  ???

                                                FlashInstall text document

Genuinst   Microsoft application file  version

6.0.2800.1531                                                                            KB913433 Setup Information 

                                                                                                      This is the Java version and also, these are listed and enabled in the “Manage add-ons” for Internet Explorer 8:           C:\Program Files\Java\jre\bin

Java Plug-in 1.6.0_18  ActiveX control

File: npjpi160_18.dll  version:  1.6.0.18

                                                Java™Plug-in 2 SSV    version: 6.0.180.7  , file: jp2ssv.dll

JQSIEStartDetectorImpl  Class  version:  6.0.180.7,  file:                               jqs_plugin.dll   for  program Files\Java\jre6\lib\deploy\jqs\ie

Adobe PDF link Helper, version 9.0.0.332

File:  AcroIEHelperShim.dll

For C:\Program Files\Adobe  the listed files are:  

                                               

                                                Reader 9.0

                                                Acrobat.com

                                                Photoshop 7.0

Also,  under common files:   C:\Program Files\Common Files\Adobe\Acrobat\ActiveX the following files are present:

                        Pdfshell.dll

                        AcroIE HelperShim.dll

                        AcroPDF.dll

                        AcroIEHelper.dll

There is also a file called Adobe AIR under the Common Files category.

Next,  there are some Java undate files listed as:  C:\program Files\Common Files\Java\Java Update

Also, listed in the “Manage add-ons”  is:  Shockwave Flash Object,  Flash10e.ocx,

which is enabled.  

When I checked the C:\program Files  I reviewed all listed folders and did not see folders named,  Adobe Flash Player 10 ActiveX,  or  Adobe Flash Player 10 plug-in.    The only folder found label with Adobe, was the prior mentioned folder,  Adobe containing Reader9.0,  Acrobat.com, and Photoshop7.0.

    This topic has been closed for replies.

    2 replies

    August 19, 2010

    TO

    CUSTMER

         PLEASE I WANT PHOTOSHOP7.0  SOFTWARE INSTALLED HOW CAN TO OPEN

    March 8, 2010

    Hi , I have noticed that you have 3 different threads on the forum. One thread has a problem, the next thread has something else added, then this one. When you start a thread, you should stay on that thread and add to it if you need to.

    Starting another thread is very confusing. If someone reads your most recent thread saying "correction to prior message....", no one would know which message or thread you are referring to. I happen to know because I am on the forum quite a bit.

    On your very first thread, Bob responded to you and advised you as to what to do. What was the result when you run the offline ActiveX installer he gave you to try?

    Also you replied to a poster about their Firefox issue, which is hard to understand since in none of your threads have you

    mentioned using Firefox.

    Please try to stay on one thread so those trying to help you will have all of your information in one place.

    So please post back here on this thread the results of using the offline ActiveX installer.

    Thanks,

    eidnolb