trouble downloading adobe flash

dlvsthebrowns wrote: I've been trying and trying to download the newest version of adobe flash but it always just goes to 12% and stops. I've tried everything from disabling my firewall, to changing settings on Internet Explorer but nothing has worked. I removed the old version of Adobe Flash and now have none at all.

Disable your antivirus before attempting to install Flash. These days, AV apps incorporate various scanners which spring into action to check for viruses as soon as a user attempts to install something. While this may be a good thing with unknown programs, you can and should disable your antivirus when you're installing legitimate applications like Flash Player because the scanner will interfere with the installation process and cause it to terminate.

If you're using AVAST antivirus, right click the orange icon in systray, go to "AVAST Shields Control" and choose to disable all shields for one hour. If you use a different AV, consult this list for instructions on how to disable it: http://www.bleepingcomputer.com/forums/topic114351.html

Download the Flash Player installation from this site: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#Install_in_a_firewall_proxy_server_environment You don't say which operating system you have, so I cannot advise you whether to download the 32-bit or the 64-bit installer, but you do need to download the ActiveX version if you're using Internet Explorer.

After the installation completes, re-enable your AV.

Hi dlvsthebrowns,

I am directing your query to the Flash Player forum (http://forums.adobe.com/community/flashplayer). The experts here are better placed to help you.

Thanks,

Preran