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Participant
August 13, 2013
Answered

trouble installing adobe flash player.

  • August 13, 2013
  • 1 reply
  • 755 views

I have tried several times to install Adobe Flash Player. I get a message that it was successful, but then when I open something where it's required to view, I receive ANOTHER message to install. I looked online and took the steps given, one of which is to hit a button to see if it's installed, and I receive a notice Not installed. I have repeated this at least a dozen times.

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Correct answer pwillener

For Firefox you also need to install the Flash Player Plug-in

1 reply

VikramGaur
Adobe Employee
Adobe Employee
August 13, 2013

Hello,


Welcome to Adobe Support.

Do you have Windows or MAC?

Which browser are you using?

Which version of Adobe Flash Player you have installed?

Thanks,

Vikram

Participant
August 14, 2013

I have Windows 7. I’m using both Internet Explorer & Firefox. Adobe Flash Player 11 Active X.

Yvonne

pwillener
Legend
August 15, 2013