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Participant
October 19, 2007
Question

Trouble installing flash player on IE

  • October 19, 2007
  • 2 replies
  • 594 views
I am haveing trouble installing flash player I have IE and it keeps poping up download cancelled or stopped and asked retry or quit. I cant get any further I also tried installing on filehippo.com that didnt work either. Do I need the newest version of IE.
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    2 replies

    Participating Frequently
    October 25, 2007
    quote:

    Originally posted by: zorgchris
    I am haveing trouble installing flash player I have IE and it keeps poping up download cancelled or stopped and asked retry or quit. I cant get any further I also tried installing on filehippo.com that didnt work either. Do I need the newest version of IE.


    Try uninstalling flash player using these directions. They were posted by BWolfe from Adobe in another msg..

    ONE: Identify possibly leftover Flash player bits
    a. Open C:\WINDOWS\system32\Macromed\Flash folder.
    b. Download the latest FP uninstaller from http://www.adobe.com/go/tn_14157.
    c. Run the uninstaller. If you get a notice saying you need to reboot, then reboot.
    d. Look at C:\WINDOWS\system32\Macromed\Flash folder.
    e. Does any file ending in .ocx remain? (flash.ocx, flasha.ocs, flash9d.ocx etc...)
    e1. If no, then you don't usually have any leftover locked bits.
    You're done with this part of the problem, go to the Adobe home page and see if you can install the latest version of the Flash Player.
    e2. If yes, then that remaining .ocx file may be locked. Right click it
    and select properties and look at the version tab.
    What is the version number?
    f. Is the version number Flash Player 9.0.16.0 or earlier?
    f1. Use the uninstaller instructions from this technote:
    http://www.adobe.com/go/4da116d3
    -- section "Flash Player 9.0.16.0 and earlier"
    -- DO NOT re-register the uninstaller. ONLY do this UninstFl.exe part.
    Yes, you'll need to know how to use the command line to do this. If you're not
    comfortable with that then take your machine to someone who is!
    g. Is the version number Flash Player 9.0.28.0 or higher?
    g1. Use the uninstaller instructions from this technote:
    http://www.adobe.com/go/4da116d3
    -- section "Flash Player 9 (9.0.28.0) and later"
    -- DO NOT re-register the uninstaller. ONLY do this UninstFl.exe part.

    In both the D and E sections above you'll need to use the specific name of the control that remains
    in the C:\WINDOWS\system32\Macromed\Flash. So if you had a stuck flash9b.ocx[DJM1] in the folder
    and version was 9.0.28.0, your uninstall command would look like this:
    UninstFl.exe -u c:\windows\system32\Macromed\Flash\Flash9b.ocx

    That said, if you have trouble running these commands it really is necessary to find someone who knows how
    to use the command line, either a friend or a local professional. Or spend some time learning about the
    command line yourself.

    h. RERUN the uninstaller you downloaded earlier. This should get rid of the remaining (now unlocked) .ocx file and fix any registry keys associated with it.

    ALL of section "ONE: Identify possibly leftover Flash player bits" is important. BUT this locked bit problem only happens on maybe one out of 50 machines. So most people with installation problems such as this are not going to have locked bits.
    Participating Frequently
    October 22, 2007
    zorgchrisAuthor
    Participant
    October 25, 2007
    yes they dont have the latest version it wont let me download
    Known Participant
    October 25, 2007
    Filehippo downloads are blocked by Adobe. They issue a pop-up saying you have to go to the
    Adobe site to get the latest version, even tho the Filehippo download is supposedly the latest version.
    And guess what happens when you do that.
    Whatta merry-go-round.