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steve_mains
Participant
August 2, 2012
Answered

Trying to Install Flash Player.

  • August 2, 2012
  • 4 replies
  • 37343 views

I forgot my password so I am unable to install Adobe Flash Player.  How can I get Flash Player installed?

This topic has been closed for replies.
Correct answer jeromiec83223024

This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

If you're still stumped, you may need to reset the password on your Mac:

http://support.apple.com/kb/PH18653

http://support.apple.com/kb/PH14325

http://support.apple.com/en-us/HT201240

4 replies

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choiniere5
Participant
December 24, 2014

i have a mac and cant install flashplayer.  i need to reset my password for flashplayer.  Any help?

P
pixelmix721
Participant
December 18, 2014

I am having the same problem has anyone figured out how to install Flash updates without these pesky passwords? I don't remember creating one either.

A
Anonymous
October 28, 2014

im not able to get past the adobe id and my password. Need help?!

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    paulajbj
    Participant
    December 27, 2014

    I had the same problem.  I typed in thousands of passwords and in the process accidentally changed my Apple password.  I was very frustrated.  But after reading how pixelmix721 saying she didn't remember creating one either, I thought, "mmmmmmmm, I don't remember creating one either."  So I again tried to install adobe and just hit "enter" at the password box and WALAAAA, it worked!  Just enter thru the password section and begin your download.

    jeromiec83223024
    jeromiec83223024Correct answer
    Inspiring
    January 7, 2015

    This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

    If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

    If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

    If you're still stumped, you may need to reset the password on your Mac:

    http://support.apple.com/kb/PH18653

    http://support.apple.com/kb/PH14325

    http://support.apple.com/en-us/HT201240

    pwillener
    pwillener
    Legend
    August 2, 2012

    What is your operating system, version & edition?

    What is your web browser?

    Why do you need a password to install Flash Player?

    [topic moved to Flash Player forum]

    S
    steve_mainsAuthor
    Participant
    August 2, 2012

    Mac OS X version 10.7.4SafariI don't know why a password is needed.  I start the process of installing Flash Player and I get a box which says permission is needed and lists my name and under that asks for my password.  I tried my Mac or Apple password and that is not it.  It appears that I have a password associated with Adobe but I have no memory of creating one (though I might have at some point) and cannot remember what it is.  The install process will not continue w/o the password.  I have not been able to find any option allowing me to say I forgot my password so it could be e-mailed or otherwise provided to me or somehow allow me to reset a password.  Got any advice?

    [private data removed]

      pwillener
      pwillener
      Legend
      August 2, 2012

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