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Oct 27, 2020 11:51 PM UTC
Answered

TV Provider Authorization Stored Credentials

Hello,

I would like to know where the TV providers credentials are stored when you activate a TV app using chrome or explorer. I find it quite fustrating that I have activated some tv apps on my Roku and Apple tv and when I initially activated them from my pc, at the prompt to enter my tv providers crendentials I had put a check on save login and now at anytime when I activate an app it doesn't prompt for the credentials it just ask to chose my provider then it goes straight to authenticating. How can I remove those credentials so I can enter it in manually? I have cleared cookies and cache and still does the same. I looked in the password section in chrome settings and I don't see any passwords saved. Just prior to authenticating all I see is... http://sp.auth.adobe.com/api/v1/...... then activation successful.

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    jeromiec83223024
    jeromiec83223024Correct answer
    Inspiring
    Nov 6, 2020 1:16 AM UTC

    It's SUPER rare to encounter anything using Flash video at this point.  It's almost certainly HTML5 video.


    In general, once you're authorized against your TV provider's login credentials, there's a certificate that gets issued to your machine that allows you to decode the DRM content.  It's not a cookie or a Flash Player LSO (which generally gets cleared when you clear your browser cache). 


    In the unlikely event that what you're using is actually a Flash video, you can clear DRM licenses for Flash by going to Control Panel - Classic View (or Settings on Mac) > Flash Player > Advanced > Protected Content > Deauthorize This Computer.

     

    For your browser, there's a similar browser-specific mechanism in the browser preferences.  Here's the help page for Chrome: https://support.google.com/chrome/answer/4410268?co=GENIE.Platform%3DAndroid&hl=en

    1 reply

    jeromiec83223024
    jeromiec83223024Correct answer
    Inspiring
    Nov 6, 2020 1:16 AM UTC

    It's SUPER rare to encounter anything using Flash video at this point.  It's almost certainly HTML5 video.


    In general, once you're authorized against your TV provider's login credentials, there's a certificate that gets issued to your machine that allows you to decode the DRM content.  It's not a cookie or a Flash Player LSO (which generally gets cleared when you clear your browser cache). 


    In the unlikely event that what you're using is actually a Flash video, you can clear DRM licenses for Flash by going to Control Panel - Classic View (or Settings on Mac) > Flash Player > Advanced > Protected Content > Deauthorize This Computer.

     

    For your browser, there's a similar browser-specific mechanism in the browser preferences.  Here's the help page for Chrome: https://support.google.com/chrome/answer/4410268?co=GENIE.Platform%3DAndroid&hl=en

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