Unable to create crash dump

I have been facing several crashes with my application and ironically, the "crash report" instructions seem to be inadequate.

I am trying to follow the instruction here - http://kb2.adobe.com/cps/839/cpsid_83973.html

1. c:\windows\system32\macromed\flash\ folder doesn't exist
   
2. I found the directory in syswow64 instead
   
3. However, even after adding mm.cfg, the crash dumps are no where to be found

I am running the following config:

• Windows 7 (64 Bit)
• Firefox 3.6.17
• Flash player 10.2 (32 bit I presume ?) - tried with both debug and release versions

Please advise

Siva.