I came across the same problem installing Adobe Reader on Windows7 64bit. The online instal failed, so I did the full download. The full download installer completed a download process to create the instal files, but as soon as it began the actual instal process, an error message occured saying the installer could not access files from C:\Program Data\Adobe. I retried the installer under "Run as administrater" with the same error at the same point in the instal. When I checked, I found that it was a secured folder, so I changed the ownership options for the folder and contents and then installer was able to continue.

A

airman000616

Participant

Adobe creates its instal files in "C:\Program Data\Adobe" which is a secured file and the installer cannot access the files inside. When you get the error,

open the folder "C:\Program Data\"

right-click the "Adobe" folder, select "Properties"

in the "Security" tab, click "Advanced"

then in the "Owner" tab, click "Edit" and "Change owner to"

also check the option for "Replace owner on subcontainers and objects"

click "Apply" and return to the error message

click "Retry" in the error window

the installer will continue without error

There is also a registry add-on TakeOwnership that will add an option in the Windows7 right-click menu to do this automatically for any file or folder.

Vikrant R

Inspiring

Could you tel us a littl emore about the issues you are facing?

Or try the following links:

Reader: http://get.adobe.com/reader/.
FlashPlayer: http://get.adobe.com/flashplayer/
Shockwave Player: http://get.adobe.com/shockwave/

The links wil automatically determine your operating system and guide you through the rest of the installation process. You'll probably need Admin rights to instal software.

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