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Texas1836
Texas1836
Participating Frequently
March 4, 2019
Question

Unable to download Flash - expired certificate adobesync.beringmedia.com

  • March 4, 2019
  • 2 replies
  • 1213 views

Windows 7/IE 11 Adobe Flash Download fails.  Anti-virus (Bitdefender) reports: iexplore.exe attempted to establish a connection relying on an expired certificate to adobesync.beringmedia.com. We blocked the connection to keep your data safe since web pages must renew their certificates with a certification authority to stay current, and outdated security certificates represent a risk.

This topic has been closed for replies.

2 replies

_maria_
Community Manager
_maria_Community Manager
Community Manager
March 4, 2019

From where (what website) are you downloading Flash Player from that returned this error?

What is the name of the install file that is downloaded?

Right-click on the file you downloaded and select Properties

When the Properties window displays, click on the Digital Signatures tab

In the Digital Signature tab, what is the name of the signer?

post a screenshot of the Digital Certificate tab.

Texas1836
Texas1836Author
Participating Frequently
March 4, 2019

I started at:

(https://)get.adobe.com/flashplayer

No file was downloaded; the download fails about 10% of the way.

I will check on a few things and then update this.

Texas1836
Texas1836Author
Participating Frequently
March 4, 2019

Error information from logs:

03/04/19 14:54:19:878 | [WARN] |  | ADM |  | ApplicationContext |  |  | 368 | Error in downloading. Error type : -45, extendedErrorCode : 12030, errorCategory : 0, isResumable : 1

03/04/19 14:54:19:582 | [ERROR] |  |  |  |  |  |  | 800 | the download job (3) failed to execute. The job state is STOPPED_STATE

03/04/19 14:54:19:660 | [INFO] |  |  |  |  |  |  | 132 | resetting intermitent error 8 from to 1 to 0

03/04/19 14:54:19:691 | [ERROR] |  |  |  |  |  |  | 4272 | The windows error code is - 12030

03/04/19 14:54:19:691 | [ERROR] |  |  |  |  |  |  | 4272 | Error 12030 in WinHttpQueryDataAvailable

Internet Explorer is currently set up for allow only TLS 1.2 so let's check to see if this will  work by allowing TLS 1.1...

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
March 4, 2019

This is a public forum with "some" Adobe staff participation, use the links below to make a report or request

-for Video & Audio & Animator programs https://adobe-video.uservoice.com/

-https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

-or Feedback forum https://forums.adobe.com/community/creative_cloud/desktop-app/content

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