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S
SueSmith14
Participant
August 28, 2012
Question

Unable to download Flash Player

  • August 28, 2012
  • 2 replies
  • 2041 views

I cannot download any version of Adobe Flash player. It gets to 50% of the download then fails and says 'General download error'.  I have tried many times and have rebooted the laptop too but to no avail. Please help me! It's driving me mad!

This topic has been closed for replies.

2 replies

pwillener
pwillener
Legend
August 29, 2012

What is your operating system & version?

What is your web browser?

If you are on Windows, try the offline installer(s) from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_header

S
SueSmith14Author
Participant
August 29, 2012

Thanks Pat,

I have Windows Vista and my web browser is Internet Explorer.  I have just tried your link and got the following error message ( different to before!) - The installation encountered errors.  A required file (:3) could not be installed.

Any idea as to what I should try now?

Thanks.

[private data removed]

pwillener
pwillener
Legend
August 30, 2012

This is a public forum; please do not post your email address and other private data (by sending the forum notification message with all its headers back to the forum).

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
August 28, 2012

Moving this discussion to the Installing Flash Player forum.

S
SueSmith14Author
Participant
August 28, 2012

How do I find that?

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
August 28, 2012

I have already moved the discussion to the appropriate forum.  You may want to browse the forum at http://forums.adobe.com/community/flashplayer/installing_flashplayer to see if you can find an answer to your question.

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