Participant

Answered

Unable to Download Flash Player installers (all) from Distribution Site

Forum|Forum|7 years ago
March 26, 2019
5 replies
1515 views

I recently renewed my distribution license and can logon to the site successfully. However, when I click the links for the MSIs, nothing happens.

If I right-click an MSI link and select open in new tab, it goes to the same page with the list of available downloads.

I tried this in Chrome and IE with same results for both.

[moderator: edited title to clarify this impacts all files on the page, not just the MSI installers]

This topic has been closed for replies.

Correct answer _maria_

It appears to be working for me now.

I've been informed the issue has been fixed, however, I can still reproduce it on Chrome (not Firefox, Edge, Safari) and have notified the pertinent team. In case someone still experiences the behaviour on this browser, it's been reported.

I

itj23173486

Participant

Same issue for me since yesterday. Tried Firefox, IE11 and Chrome from a Windows 10 1809 computer and Firefox en IE11 from Windows Server 2012r2. In all tries there just does'nt happen anything when i click on any of the download links...

F

fondazione_stelf84794141

Participant

Same issue for me

G

giannif36221811

Participant

I have the same issue. I can't download the offline exe files for Windows.

P

präsidialabteilr50567797

Participant

Same here. Win7 and Win10 (IE11 and Firefox). Also on machines outside the network (meaning: not behind a company-firewall).

_maria_

Community Manager

Thank you for the additional information.

I have escalated to the appropriate team. I'll post back with an update. If you've commented in this thread, you should receive an update automatically. If not, you can subscribe to the thread by clicking the 'Following' link in the upper right and selecting how you wish to be notified.

--

Maria

C__Long

Participant

I just wanted to add that the links for Mac OS X (Intel) are not working either. For NPAPI or PPAPI.

_maria_

Community Manager

This is an intermittent issue, reproducible by some, but not others, and has been reported to the individuals responsible for the distribution download page.

In the interim, refreshing the page, after each download, seems to work. Please try that.

aurelienj59699506

Participant

Same issue for me.

_maria_

Community Manager

Please try refreshing the browser after each download.

If the work-around doesn't work, provide helpful/actionable feedback, such as OS, browser, geo-location, etc The more info the better so that we can investigate further. At this time, the issue is intermittent and not always reproducible, which makes it difficult to troubleshoot.

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