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N
nickr50893869
Participating Frequently
March 25, 2015
Question

Unable to download version 17 on windows 7

  • March 25, 2015
  • 1 reply
  • 1029 views

Hello all,

I have been trying to download the most recent version of flashplayer and everything downloads as if it works but when I check the status of my current flashplayer it states that I am using 15.  How can I get 17 to download appropriately?

This topic has been closed for replies.

1 reply

chris.campbell
chris.campbell
Legend
March 25, 2015

Could you please visit the page below, click the "check now" button, and copy/paste the results into a forum reply?  It'll help us understand how to resolve the problem.

Flash Player Help

Thanks,
Chris

N
nickr50893869Author
Participating Frequently
March 26, 2015
YOUR SYSTEM INFORMATION
Your Flash Version

15.0.0.239

Your browser name

Google Chrome

Your Operating System (OS)

Windows (Windows 7)

_maria_
_maria_
Legend
March 26, 2015

Hi,

Please go to the Control Panel and open the Flash Player item listed. When the Flash Player Settings Manager displays, click on the 'Updates' tab.  Please take a screenshot of the window and post it here (How to post a screenshot in the forum).

If the Settings Manager doesn't have an 'Updates' tab, click on the 'Advanced' tab.

--

Maria

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