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May 28, 2016
Question

Unable to install Adobe Flash on Vista

  • May 28, 2016
  • 2 replies
  • 567 views

Have tried for hours to install Adobe Flash on my Dell with Vista. No other versions were ever on it. When I  double click on the downloads they won't open. Tried several different links to download. A couple that I was able to open and start to install  gave me "Initialization Error"   message before they finished. Have tried  downloads on Firefox and IE. No luck

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    2 replies

    jeromiec83223024
    Inspiring
    June 7, 2016
    _maria_
    Legend
    May 31, 2016

    I'll need to get some log files from you to troubleshoot the 'application initialization error'.  Please review the FAQ Where do I find the Flash Player installation log on Windows? and provide all files listed: FlashInstall.log, Adobe_ADM.log and Adobe_GDE.log, so that we can troubleshoot the issue.


    As an alternative, you can try using the offline installer posted at the bottom of the Installation problems | Flash Player | Windows 7 and earlier page in the 'Still having problems' section, however, without the installation log files we can't troubleshoot why the initialization error is occurring.