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December 15, 2016
Question

Unable to install Adobe Flash Player 24.0.0.186 ActiveX

  • December 15, 2016
  • 2 replies
  • 818 views

Hi,

Has anyone had issue with the msi installation file (install_flash_player_24_active_x.msi) ? I manually ran the msi path from CMD, got the error message:

Error 1722. There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

I tried downloading again from distribution link provided by Adobe, still same.

Thanks!

Regards,

Kathereene

    This topic has been closed for replies.

    2 replies

    _maria_
    Legend
    December 15, 2016

    Hi kathereeneee


    Before doing any manual registering/unregistering, what is the OS, including version, you are trying to run this on?

    --

    Maria

    December 15, 2016
    ridhij4208356012135538
    Adobe Employee
    Adobe Employee
    December 15, 2016

    Hi,

    Please uninstall Flash Player. You can get the latest uninstaller from https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html page.

    Open run terminal(windows+r) on your machine and type “msiexec /unregister” in run terminal and click ok, followed by “msiexec /regserver” in run terminal to re-register windows installer and click ok. Then install the Flash Player .msi using the steps you had been following. This would resolve your issue.

    Thanks!