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March 14, 2013
Question

Unable to install Adobe Flash Player in Mozilla FireFox

  • March 14, 2013
  • 1 reply
  • 1533 views

I am attempting to download and install the current Adobe Flash Player using Mozilla FireFox 19.

When I go to the download page this is what I see - no Download Button:

http://awesomescreenshot.com/02411pbs45

I have disabled my AV - no change. I have the latest version of Java activated.

I do have Adobe Flash Player 11 ActiveX installed in IE 10.

I run Windows 7, 64 bit, on an HP Pavilion dv7.

Thanks.

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1 reply

chris.campbell
Legend
March 14, 2013

Thanks for the heads up, we are investigating this.  Do you see this same problem with other browsers?  Here's another page that should get the download started.

http://get.adobe.com/flashplayer/otherversions

March 14, 2013

Could not see how to reply on the discussions page so am replying here. DOH! Was not signed in.

I only use FireFox and rarely IE.

Went to the provided page and saw this:

http://awesomescreenshot.com/02d11pssd9

In the meantime I was able to download and install Adobe Flash Player 10. Will work with this in the meantime.

Thanks.

Message was edited by: CLKGROUP

chris.campbell
Legend
March 14, 2013

In Firefox, can you check for javascript errors by hitting Ctrl+Shift+J when visiting the download page?

Thanks,

Chris