Unable to install flash player

Forum|Forum|10 years ago
June 26, 2016
2 replies
1705 views

I have been trying to play games on facebook and keep getting the message that I need to have newest version of flash player. Every time I attempt to install it I get a window saying flash player is already installed with windows 10, but when I click the "test" button I get message that it is either not installed or not enabled. When I go to the window to enable it it says it is already enabled. No matter what I try I keep going around in circles with no solutions and it still won't let me install/download flash player at all. Please help if you can.

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ridhij4208356012135538

Adobe Employee

Hi,

If Flash Player is enabled, and ActiveX Filtering is disabled, the widget would detect Flash. Does Flash work on other pages, for example, http://www.adobe.com/products/flash/about or http://www.homestarrunner.com/, or other sites?

If you enable compatibility mode (http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11), does Flash Player work?

Thanks!

joeb8459572

Participant

I'm sorry, my husband just told me it's not windows 10 it's windows 11

Carm01

Legend

There is no windows 11

It would be Internet explorer version 11 perhaps?

On Windows 10 and for Flash of IE or edge those updates and installations are handled through windows updates.

Did you try running windows updates?

Best Regards

S

Satinder S Bains

Participating Frequently

Which browser are you using ?

joeb8459572

Participant

Its windows 10 internet explorer. I tried your suggestion regarding enabling the compatibility mode, unfortunately it didn't work so I removed it and now I get an error message saying " The header is too large". I have no idea what that even means. Can you please help me? I'm so frustrated right now. That's why it took me so long to respond to your message. I don't even want to get near my laptop anymore. Thank you so much for all your help.

_maria_

Legend

@joeb8459572

Regarding your comment "Its windows 10 internet explorer. I tried your suggestion regarding enabling the compatibility mode, unfortunately it didn't work so I removed it and now I get an error message saying " The header is too large".

What did you remove?

The header too large error is a known issue. It has to do with too many *.adobe.com cookies. Deleting this will get rid of the error. But I'm still curious as to what you removed.

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