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Participant
September 29, 2018
Question

unable to install Flash Player

  • September 29, 2018
  • 1 reply
  • 657 views

ciao ho anche io il problema che non si installa il flash ,ho win 7 ,uso mozilla e chrome .grazie per l'aiuto .Ho formattato il pc e non riesco più a installare adobe.grazie

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1 reply

ridhij4208356012135538
Adobe Employee
Adobe Employee
October 3, 2018

Hi,

Please share Adobe_ADM.log and Adobe_GDE.log file from your machine. To get the location of log files, please refer to Where do I find the Flash Player installation log on Windows? page. Once you have the log files, please share them. To share files, follow steps mentioned on How to share a file using Adobe Document Cloud page. Once uploaded the files, post a link here.

For Chrome, Flash Player comes installed and all updates are pushed by Google as part of Chrome updates. To enable Flash Player on Chrome, please refer to Use or fix Flash audio & video - Computer - Google Chrome Help

Thanks!

Participant
October 3, 2018

grazie per l'aiuto

ridhij4208356012135538
Adobe Employee
Adobe Employee
October 3, 2018

Hi sonias662842​,

Were you able to install Flash Player for Mozilla as well?

Thanks!