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November 17, 2013
Question

Unable to play flash games. All I get is a white box. Does anyone have a solution?

  • November 17, 2013
  • 1 reply
  • 865 views

I have windows 8. I am playing Flash games on www.keygames.com. Since 16th November no games will play. It says that the Flash content is enabled. The Flash plugin is active in Firefox. I have tried a system restore to an earlier or date which made no difference.

I have tried to play games in Internet Explorer. Firefox 25, Google Chrome, Opera and Blackhawk browsers. I have sent an email to the technical support of the game I play without any help. I could not find any support for the keygames website. The computer speed is fine.

I have emptied the Flash cache memory. I do not have any error messages. I have installed the latest realplayer aswell. I can play videos on youtube. I did have a problem loading a java update which was a problem before the Flash stopped working. I have fixed this and have it installed. It says it has some security problems so it will ask permission before it can be activated. I can sign in to the game that I play but there is nothing there just a white empty box.

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1 reply

pwillener
Legend
November 17, 2013

ElCider wrote:

there is nothing there just a white empty box.

That's the same I see on that site; it's obviously broken.

I do not understand when you write "I have sent an email to the technical support of the game I play without any help. I could not find any support for the keygames website." - have you contacted them or not?

November 17, 2013

Hi Pat

I sent an email to Goodgame Empire. I am about to send an email to Keygames though it is not technical support email. I will try it anyway. contact@keygamesnetwork.com

Date: Sun, 17 Nov 2013 01:43:55 -0800

From: forums_noreply@adobe.com

To: agiledave@hotmail.com

Subject: Unable to play flash games. All I get is a white box. Does anyone have a solution?

Re: Unable to play flash games. All I get is a white box. Does anyone have a solution?

created by Pat Willener in Installing Flash Player - View the full discussion