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Participant
June 21, 2016
Answered

Uninstalled Flash Player, tried to install FP once again but my old password wasn't accepted.

  • June 21, 2016
  • 2 replies
  • 245 views

Afterwards I've created a new account. Then I received an E-Mail from Adobe to confirm my account, opened the installation software again but it's still impossible to log in it with my new account/password. What's going on? Does anyone have an idea what I could do?

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Correct answer _maria_

If you are being prompted for a password to install Flash Player, this is the operating system, NOT Flash Player that is prompting for the password.  The credentials to use would be what you use to log into your system (with Admin rights).  See the What userid & password do I need to install Flash Player?  FAQ for assistance.

2 replies

_maria_
_maria_Correct answer
Legend
June 21, 2016

If you are being prompted for a password to install Flash Player, this is the operating system, NOT Flash Player that is prompting for the password.  The credentials to use would be what you use to log into your system (with Admin rights).  See the What userid & password do I need to install Flash Player?  FAQ for assistance.

Participant
June 21, 2016

That's it! Thanks a lot!