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WMB-mdillon
Known Participant
November 21, 2011
Question

Uninstalling Adobe Flash Player

  • November 21, 2011
  • 3 replies
  • 9379 views

I have been having boatloads of problems deploying Adobe Flash Player to my end users using Microsoft System Center.  My question comes way before SCCM though.

When i run the Adobe Flash Player Uninstaller, it runs, but I still see Adobe Flash listed in the Add/Remove Programs. 

My install packages keep showing successful, but they are not actually successful as when I go to the About Adobe Flash page, I get prompted to install Adobe Flash.

If someone could tell me how to competely remove Flash from my PC's manually or via script, that would be extremely helpful. 

Matt

    This topic has been closed for replies.

    3 replies

    T
    tokomainan
    Participant
    August 4, 2013

    i have been looking for this answer for a week, thanks for the answer now the problem is solved

    Genbii Toko Mainan Online | Toko Mainan | Toko Mainan Online | Mainan Anak | Grosir Mainan | Mainan Bayi | Mainan Online | Mainan Anak Online

    F
    flash_karotti
    Inspiring
    November 22, 2011

    Which one did you use to install the Flash plugin, the .exe or the .msi?

    If you used the msi you need to remove it using msiexec /x {Productcode}. If you used the .exe you have to use the uninstaller. I made the experience that the uninstaller does not 100% remove the msi-installed product (same vice versa).

    To be on the safe side I would create an uninstall script that runs both uninstalling options one after the other...

    W
    WMB-mdillonAuthor
    Known Participant
    November 22, 2011

    I used the MSI.  I would love to script an uninstall for both, but call me a noob, but where is the product code for Flash 11? 

    F
    flash_karotti
    Inspiring
    November 22, 2011

    Go to the registry to:

    HKLM\Software\Wow6432node\Microsoft\Windows\CurrentVersion\Uninstall (64bit OS) or HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall (32bit OS) and search for flash. if Flash is installed you will find the corresponding CLSID as key. In the properties you can then view the uninstall / modify string. For my installation (Flash 10.3.183.11) it's:

    MsiExec.exe /X{54DAAD16-A57A-4524-9C4F-391500945D14}

    For uninstallation use exactly this string + "/qn /norestart" if you want to have it silent.

    W
    WMB-mdillonAuthor
    Known Participant
    November 21, 2011

    Just to provide a few more details:

    1.  I uninstall Adobe Flash Active X and Plug in from Add/Remove Programs and they are no longer listed.

    2.  I install Adobe Flash Active X and Plugin and they show up in Add/Remove Programs

    3.  I run the Adobe Flash player Uninstaller and both the Adobe Flash Player Plugin and Active X are still listed in Add/Remove Programs after it completes.

    I need step 3 completed correctly. 

    If that does not work, then I cannot install an updated version correctly. 

    Thanks. 

    pwillener
    pwillener
    Legend
    November 22, 2011

    WMB-mdillon wrote:

    3.  I run the Adobe Flash player Uninstaller and both the Adobe Flash Player Plugin and Active X are still listed in Add/Remove Programs after it completes.

    I have never experienced that.  Could it be that a browser windows was open while running the uninstaller?

    Can you post the contents of the FlashInstall.log file (or attach the file to your post)?

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