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Jesse5C87
Participant
January 13, 2021
Answered

Unknown Icon in Sleep Screen

  • January 13, 2021
  • 2 replies
  • 382 views

Hi there, 

 

Just recently, I started to see this icon before my sleep screen. I believe it is Adobe Flash but unsure what it means or what I should do. I would like to get rid of it if possible. 

 

I have checked my creative cloud app and can't seem to find it. I called adobe and they said I should try to get an answer through here. 

 

The Image is attached.

 

Thanks so much in advance. 

Jesse

This topic has been closed for replies.
Correct answer jeromiec83223024

I've seen a few posts indicating that this is a paid greeting card product called SmileBox.  Does this sound familiar?

2 replies

jeromiec83223024
Community Manager
jeromiec83223024Community ManagerCorrect answer
Community Manager
February 3, 2021

I've seen a few posts indicating that this is a paid greeting card product called SmileBox.  Does this sound familiar?

jeromiec83223024
Community Manager
jeromiec83223024Community Manager
Community Manager
January 13, 2021

There's not a lot of detail to go on here, but I'm guessing this is related to a screensaver that you have installed, which uses Flash Player behind the scenes.  You'll need to find an alternative that doesn't depend on Flash Player.  

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