Unsuccessfully trying to update from 20.0.0.272 to 20.0.0.306 on Windows 10.

Question

I am trying to use an application on Windows 10 that requires the use of Internet Explorer and the most recent version of Adobe Flash.  At this time I have Flash version 20.0.0.272 installed, and I see that 20.0.0.306 is the most recent version available.  When I go to https://helpx.adobe.com/flash-player.html and click on "Check Now" it says that Adobe Flash is up to date already (which I know to be false).  I try to bypass this by downloading the update anyway, but when I run the installer it stops and says that Adobe Flash is already up to date.  It appears that I cannot uninstall Adobe Flash from Windows 10 for some reason, so that doesn't seem to be an option.  The application that I am using works on another system with the same OS etc and has 20.0.0.306 installed, so that's why I think the Flash version is relevant.  Why can't I update Adobe Flash Player from 20.0.0.272 to 20.0.0.306?

_maria_ · Answer

Hi,As of Windows 8, Microsoft embeds Flash Player in IE, and Edge in Windows 10. All updates come from Microsoft via Windows Update. Adobe does not provide an installer file for Flash Player for IE/Edge on Windows 8 and above. Run Windows Update and look for Security Update for Flash Player for Windows 10 (KB3135782). Download and install the update.--Maria

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.