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Anonymous
August 2, 2017
Question

Unusual Crashes

  • August 2, 2017
  • 2 replies
  • 267 views

I have the latest version downloaded and it works on all browsers, however when I get halfway through a video that requires shockwave it crashes. Does anyone know a reason or solution to this? This has been happening for more than 12 hours now.

    This topic has been closed for replies.

    2 replies

    jeromiec83223024
    jeromiec83223024
    Inspiring
    August 3, 2017

    Since it's crashing, the additional details outlined below would be very useful:

    https://helpx.adobe.com/flash-player/kb/report-flash-player-crash.html

    ridhij4208356012135538
    Adobe Employee
    ridhij4208356012135538
    Adobe Employee
    August 3, 2017

    Hi,

    • Please provide following details:
    • OS you are using.
    • Browsers you are using.
    • Url where you are watching the video.

    Also post a screenshot of the issue you are seeing.

    Thanks!

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