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A
Anonymous
February 18, 2011
Question

Update issue -- Win7x64 Firefox

  • February 18, 2011
  • 1 reply
  • 7829 views

I am trying to update the flash plugin on my Firefox to 10.2. I am using Win7x64, and the Firefox client is a 32-bit version.

The issue I am having is when I run the flash installer I get 2 versions of the flash plugin installed in Firefox.

These 2 versions are:

10.2.152.26 and 10.1.102.64

When I go to http://kb2.adobe.com/cps/155/tn_15507.html to find which version is being used, the 10.1.102.64 version is being used. I have tried to disable this version, but flash videos do not work at all. I would like to use flash 10.2 to take advantage of the new dual monitor fullscreen support.

I have tried running the flash uninstaller and then reinstalling, but the problem persists. Both versions are removed, and then both are reinstalled by the installer file. Has anyone encountered this error or know how to deal with it?

I have downloaded Google Chrome and 10.2 works fine, but I would prefer to use Firefox.

    This topic has been closed for replies.

    1 reply

    pwillener
    pwillener
    Legend
    February 19, 2011

    Where do you see the two versions in Firefox, at about:plugins ?

    Can you post a screenshot, or copy/paste the info here?  I see

    Shockwave Flash

    File: NPSWF32.dll
    Version: 10.2.152.26
    Shockwave Flash 10.2 r152
    MIME Type Description Suffixes Enabled
    application/x-shockwave-flash Adobe Flash movie swf Yes
    application/futuresplash FutureSplash movie spl Yes
    A
    Anonymous
    February 19, 2011

    Thanks for the tip on about:plugins, it turned out that I had an older copy of NPSWF32.dll that Flash was using instead of the current one. Removed the old dll file and it works now. I was looking at the plugins list in the addons window before, which doesn't show source files.

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