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L
laflaone
Participant
March 11, 2017
Question

update pop-up

  • March 11, 2017
  • 1 reply
  • 199 views

I have windows 7, 64 bit.  Every time I turn on my computer, I get a window that says I need to download the latest version of Flash Player, even though I have the latest version.  Checked this on the Adobe website. 

This is annoying.  How do I stop this pop-up?

    This topic has been closed for replies.

    1 reply

    _maria_
    _maria_
    Legend
    March 13, 2017

    Hi,

    If you use multiple browsers, it's possible the update notification is for a different browser.  Please provide the following information:

    1. Launch Control Panel and navigate to Control Panel\All Control Panel Items
    2. Click on Flash Player (32-bit)
    3. In the Flash Player Settings Manager go to the Updates tab
    4. Post a screenshot of the Updates tab (see How do I attach a screenshot?)

    Also, post a screenshot of the update notification window that displays upon logging into your system.

    --

    Maria

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