Updating Flash Player

What a stupid decision to remove the offline installer, the Auto Installer always failed for me too, just constantly hung at 0% when it came to downloading updates and like the original post the only way I could install Flash updates for the last few years was by using the offline installer, which somebody has now decided to remove.

I've had no option but to apply for the distribution license, which seems to be a bit overkill as I don't have any intention to redistribute it, I just need one personal update to use on one domestic home use PC, but hey!, that is adobe's decision and not mine. It just doesn't seem to make much sense to me, to have staff now manually viewing and approving personal use download applications via the redistribution form, where a link did the same thing, with no manual labor involvement from staff.

Hopefully my application will be approved, or I will have no other way to download flash player updates. A quick google search shows many others with exactly the same problem.

Hi rm81920213

I can't help you with why the auto-update's not working for you, but I can point you in the direction of the full installers:

• Windows: https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html
• Mac: https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

Same instructions for both pages: scroll to bottom of the page - you can download the current, full installers from the section headed "Still having problems?".

Alternatively, if you need to download the full installers for distribution around an office, you should apply for a distribution license from Adobe. It sounds like an ordeal, but it's just a quick web form, costs nothing, and lasts 12 months. They'll send you a unique URL which replaces the old distribution page. They even send you a reminder to renew your license.

GL

Hi rm81920213

I'm happy to help troubleshoot the issues you have with the online installer (downloaded from get.adobe.com/flashplayer).  What operating system are you using?  What happens when you use the online installer?  Is there an error?  If so please post a screenshot.

--

Maria