Upgrade failure to 11.1.102.63

Question

Today I was having problems viewing Flash video on Firefox so I checked for possible upgrades and turned out Flash had one available. I tried to upgrade to 11.1.102.3 and no matter how many times I did when I restarted Firefox I get this message when I check my plugins:

Missing FLASH?

For your safety, Firefox has disabled your outdated version of Flash. Please upgrade to the latest version.

The problem occurs for IE also, the player won't actual install despite it opening a browser saying that the install was sucessful.

I've noted that there's a similar thread below about this issue and the correct answer was to do a clean install after running an uninstaller but that individual was running a 32bit XP system.

I'm running Windows 7 64bit with Firefox 10.2 and IE 9.0.

I wanted to see if there was something different that needed to be done for my system, especially regarding deleted specific files in folders after the unistallation.

Thanks.

ForensicPlayer · Accepted Answer

After doing a little more research, I decided to try the clean install myself.

It worked perfectly and I'm back up and running with Youtube again.

Thanks. This forum is great.

But I can't understand why the coders at Adobe keep putting out the Flash player with these issues.

Carl_E__Myers_Jr_ · Answer

What files are in folders C:\Windows\System32\Macromed\Flash and C:\Windows\SysWOW64\Macromed\Flash?

Missing FLASH?

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