Upgrading my Flash Player

Question

I set up a new account, and a new password.  It worked for getting my question on the forum, but it didn't work for letting me install my upgrade formy Adobe Flash Player.  Now what?

jeromiec83223024 · Answer

I'm guessing that you're on Mac.

This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

If you're still stumped, you may need to reset the password on your Mac:

http://support.apple.com/kb/PH18653

http://support.apple.com/kb/PH14325

http://support.apple.com/en-us/HT201240

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