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Participant
January 5, 2017
Answered

URGENT!!! Can't install adobe flash player

  • January 5, 2017
  • 1 reply
  • 1807 views

I am trying to do a training and it asks me to install adobe flash.  I do and then I try to take the training and it says Flash out-of-date.  I click on those words and it wants me to do it all over again.  I contacted apple support thinking it was a computer issue and they said it never did install.  Please help!  Urgent!

This topic has been closed for replies.
Correct answer _maria_

Let's try a clean re-install.  Please see the FAQ How to perform a "clean install" of Flash Player in Mac OS X  and follow the instructions to completely uninstall and then re-install Flash Player.

1 reply

_maria_
Legend
January 5, 2017

In order to better assist you, please provide the following information:

  • Operating system version
  • Web browser and version
  • Flash Player version
  • Explain your problem in step-by-step detail if possible
    • Include direct link to the site exhibiting the behaviour.
  • If you get error messages, please provide a screenshot

Also, ensure Flash Player is enabled in the browser:

Enable Flash Player for Firefox

Enable Adobe Flash Player for Safari

--

Maria

kmhetrickAuthor
Participant
January 5, 2017

I am trying to do a training and it asks me to install adobe flash.  I do and then I try to take the training and it says Flash out-of-date.  I click on those words and it wants me to do it all over again.  I contacted apple support thinking it was a computer issue and they said it never did install. I made sure flash was enabled but it still isn't working.

_maria_
_maria_Correct answer
Legend
January 5, 2017

Let's try a clean re-install.  Please see the FAQ How to perform a "clean install" of Flash Player in Mac OS X  and follow the instructions to completely uninstall and then re-install Flash Player.