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Participant
June 27, 2018
Answered

Username and Password

  • June 27, 2018
  • 3 replies
  • 1298 views

Once the app is downloaded on my laptop it keeps asking for a username and password to install. Where do I create a password and what username do I use?

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Correct answer ~graffiti

It is asking for your administrative user name and password for your computer. Hopefully you know that (or are working with an IT shop that can install it for you). Without it, you can't install a lot of applications.

3 replies

_maria_
Legend
June 28, 2018

If you're still having difficulties, pease see What userid & password do I need to install Flash Player? for assistance.

~graffiti
Legend
June 28, 2018

No. If you work for a company that has people that installs applications and generally maintain your computer, ask them. If you are at home, you need to know your administrative user name and password so you can install yourself. If you don't know tht, maybe a support forum for your brand of Operating System can help.

~graffiti
~graffitiCorrect answer
Legend
June 28, 2018

It is asking for your administrative user name and password for your computer. Hopefully you know that (or are working with an IT shop that can install it for you). Without it, you can't install a lot of applications.

Participant
June 28, 2018

IT shop as in my laptop producer?