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Participant
August 15, 2018
Question

Using Flash Player in China results in "This Flash Player is not compatible with your region"

  • August 15, 2018
  • 4 replies
  • 3506 views

I have to download Flash from https://www.flash.cn

And it still prompt me "This Flash Player is not compatible with your region, please reinstall Adobe Flash Player."

Now I am totally blocked from using Flash. Why I cannot install general Flash. Have you ever tested in China?

Message was edited by: Jeromie Clark - Updated title to more accurately describe the problem.

This topic has been closed for replies.

4 replies

Participant
December 24, 2019

I have the same problem, flash has stopped updating since 5 years ago, it's a legacy project. Adobe sold the rights of flash to a Chinese bloatware company in Chongqing, 重橙科技, and this 重橙科技 pushes bloatware game advertisements along with its updates. Don't ever count on adobe to solve this problem, they have abandoned it a long time ago.

jeromiec83223024
Inspiring
January 25, 2019

For help with the version of Flash Player licensed for use in China, please contact help@flash.cn.

_maria_
Community Manager
Community Manager
August 15, 2018

The Flash Player beta installers are currently not available for distribution in China.  Only the non-beta installers are available from www.flash.cn, Adobe's official distribution partner in China.


Attempting to use the beta version in China, or Flash Player downloaded from a site other than www.flash.cn (e.g. by downloading it via VPN) will result in the 'not compatible' error.

Colin Holgate
Inspiring
August 15, 2018

If you read message 5 in this topic:

Re: [Region:China] "required system component is not running properly" error

it looks Adobe don't have any license deals in China any more.

If this doesn't work:

Adobe Flash Player Install for all versions

would you be able to try using a VPN to make it look like your computer is in another country?