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Participant
October 20, 2013
Question

v11 Flashplayer causing BSOD on WIN7 on FF

  • October 20, 2013
  • 1 reply
  • 699 views

Since the newest Flash Player went to versions 11+ I have been having troubles with it causing my computer to blue screen. I have win7, Firefox v22.0, and when it started (I also had an older version of FF at the time) I went through and cleaned up my computer, checked the disk for bad sectors and updated all relevant drivers and browsers. In the end, the windows message I was getting when my comp blue-screened was assosiated with my Flash version crashing my computer. I was forced to downgrade to v10.3 to fix the BSOD. This was over 2 months ago and I was fine with what I had to do in order to keep my browser working properly and my computer from crashing from a simple video.

Yesterday (October 19th, 2013), a game that was released on a website that I frequent did not work, so I updated Flash to see if that was the issue. It still did not work, but that is due to something different. However, today I was on BlipTV and my entire screen flashed, and the video turned into a green screen in the player window while audio was playing normally. This was the tell-tale sign that if I didn't stop the video it was going to crash my computer. I downgraded again to v10.3 and everything works fine.

Needless to say, this issue is still persisting with v11+, and I can't find anything wrong with my system. Any assistance would be helpful, but I feel that my options are to keep using v10 and not upgrade for better security for fear of system crashes.

Thanks for your time and any assistance that can be offered.

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1 reply

C_F_McBlob
Inspiring
October 20, 2013

"Green screen" is (99.9% of the time) due to bad or outdated video drivers. See: http://forums.adobe.com/message/4123196

BSODs are nearly ALWAYS either: OS files corrupted or HD issues (physical flaws in a disc) because the OS can't access a memory sector due to either.