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R
rareapple01
Participating Frequently
May 5, 2012
Question

Version 11.2.202.235 crashes browser when viewing certain websites

  • May 5, 2012
  • 1 reply
  • 219469 views

Hello,

Since yesterday, May 4th, all my browsers (IE9, Firefox, Chrome) crash when I view different streaming websites such as twitch.tv and own3d.tv. However, Youtube works. It crashes the moment I watch a stream and I can't right click the stream to configure settings.

I had this issue a couple months ago aswell. However it was easily fixed by going to about:plugins and disabling the built-in flash player for Chrome. That isn't the case now.

What I've tried so far:

Disabling the built-in flash player for Chrome.

Using the Adobe Flash uninstaller to uninstall the Flash Player, reboot computer, then install it again.

Using a registry cleaner (CCleaner)

Enabling Hardware acceleration.

Allowing 3rd party programs and setting the amount of data sites can store to 10MB through this: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

Updating my graphics card drivers. I have the GTX 470 graphics card and I just updated it to the 301.24 beta drivers which were released April 9th. My previous drivers were the 296.10 released March 13th. It crashes the same way using both drivers.

System specs:

64-bit Win7

Corsair XMS3 1600Mhz 6GB RAM

Gigabyte GA-X58-USB3 Motherboard

Gainward GeForce GTX 470 1280MB Graphics Card

i7-950 3,06GHz 8MB cache CPU

    This topic has been closed for replies.

    1 reply

    A
    Anonymous
    May 6, 2012

    What sort of power supply do you have in the machine?

    R
    rareapple01Author
    Participating Frequently
    May 7, 2012

    I have a Corsair HX 750w power supply.

    A
    Anonymous
    May 7, 2012

    OK, your PSU produces enough power on the 12V+ rail, so that eliminates it from the equation.

    But I would advise against using registry cleaners since they can do more harm than good.  While they were a means of cleaning up loose ends back in Windows 98 days, they're no longer relevant in modern operating systems.

    Can you try starting Firefox in Safe Mode by doing the following.

    1. If you're using the layout with the oblong orange firefox button top left, hit ALT to toggle the text links on and then click Help | Restart with Add-ons disabled.
    2. In the next menu which appears, click the button at the bottom called "Continue in Safe Mode" without checkmarking any of the boxes.
    3. When Firefox restarts, all your add-ons will be disabled. Go to twitch.tv or the other one and see whether it makes any difference.

    If it works properly, then one of your add-ons is the culprit. In that particular case, you need to repeat the procedure for starting in Safe Mode and then checkmark the top box which is "Disable All Add-ons". Then click the button called "Make changes and restart". After that, it's simply a case of re-enabling them one by one until the problem recurs. Then you'll know which one it causing the problem. To access the Add-ons manager in Firefox, press CTRL+SHIFT+A.

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